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General Policy
Website Disclaimer

The content presented on this website, including all its pages, is provided for general informational purposes only. It is subject to modification or alteration at any time without prior notice.

Recognizing the potential for inadvertent inaccuracies or errors, Blue Ribbon Millwork Corp (referred to as "Blue Ribbon Millwork") disclaims any liability for such inaccuracies or errors to the maximum extent permissible by Canadian law.

Your utilization of this website is undertaken at your own discretion and risk, and Blue Ribbon Millwork shall not be held accountable. This website may include links to external websites offering information to users; however, it is important to note that such links do not constitute an endorsement by Blue Ribbon Millwork. The control and management of these external sites lie beyond the purview of Blue Ribbon Millwork, and they are intended solely for informational purposes. Any establishment of a hyperlink to this website from another online platform necessitates obtaining prior written consent from Blue Ribbon Millwork. Your engagement with this website is subject to the governing laws of Canada. The collective liability of Blue Ribbon Millwork and its suppliers for any and all claims shall be confined to the actual amount paid to Blue Ribbon Millwork. Under no circumstances shall Blue Ribbon Millwork be held liable for any indirect, incidental, consequential, or special damages

Ordering Guidelines

When utilizing the services of Blue Ribbon Millwork, you assume responsibility for upholding the confidentiality of your account details and password. Furthermore, you are obliged to limit access to your computing device. You hereby acknowledge accountabilities for all actions carried out under your account. To engage in any purchases on the Blue Ribbon Millwork platform, you must have attained the legally required age. Your commitment to providing accurate information within the system is paramount. Blue Ribbon Millwork retains the authority to decline service, deactivate accounts, modify, or remove content, as well as annual orders at its sole discretion.

The operational hours of Blue Ribbon Millwork are designated as follows: Monday to Friday, from 9:00 AM to 6:00 PM (Mountain Time), and Saturday By Appointment. You can reach out to us at 780 455 7251 or via email at info@blueribbonmillwork.ca

Upon successful receipt of your order and subsequent approval of credit card authorization, a confirmation email will be dispatched to you, the customer. All transactions conducted on the Blue Ribbon Millwork website are considered final. It is incumbent upon the customer to meticulously review the confirmation email, ensuring its accuracy before confirming the order. Be advised that all online orders executed through Blue Ribbon Millwork pertain to custom-made products. Consequently, we regret to inform you that we cannot accommodate order cancellations or returns. To facilitate the processing of your order, payment in full is mandatory. Kindly note that once an order has been placed, Blue Ribbon Millwork will not reserve it. Hence, you must acknowledge the responsibility of accepting the delivery within the stipulated timeframe. Certain orders may attract tax implications. For transactions subject to sales tax, the relevant calculations will be visible on the checkout page prior to your order submission. Additionally, some jurisdictions may require you to settle Use Tax for online acquisitions. It is advised to consult your local tax authority for comprehensive guidelines.

Design Assistance and Policies

Blue Ribbon Millwork takes immense pride in extending a complimentary design assistance service to our esteemed clientele. Our expert team is wholeheartedly dedicated to collaborating with you on crafting a remarkable project design. However, it is of utmost importance that our clients meticulously review all designs prior to advancing with any purchases. While our commitment to providing exceptional design support remains unwavering, please understand that Blue Ribbon Millwork does not offer guarantees or assume responsibility for the final design outcomes. All design suggestions are tailored to customer preferences. Our team of seasoned designers has undergone rigorous training to provide you with the finest guidance for your project. This design service is offered absolutely free of charge, encompassing complete transparency without any hidden costs or mandatory obligations. At Blue Ribbon Millwork, we respect your privacy and security; thus, we do not require your credit card information. Initiating the design process merely necessitates your name, email address, and contact number.

It's essential to emphasize that each design recommendation is intricately woven from the information you furnish. We strongly encourage all essential details to be communicated in written form to ensure clarity and accuracy. After selecting and confirming your cabinet purchase, we seamlessly integrate the design into the proceeding of your order. By proceeding through the checkout process, you signify your acknowledgment and approval of all components listed in the quote presented by Blue Ribbon Millwork.

While the design assistance is offered at no cost, it's pivotal to note that post-confirmation of your estimate, the finalized design will be seamlessly integrated into the order process. The design that you have approved during the estimation phase will guide the subsequent stages. As part of our commitment to facilitating a smooth and efficient journey, we advise you to thoroughly assess and confirm the design before proceeding. Rest assured, Blue Ribbon Millwork remains steadfast in ensuring your satisfaction and successful project realization.

Contractor Program Regulations

The Blue Ribbon Millwork Contractor Program is exclusively tailored for licensed contractors and remodelers who actively engage in the kitchen and bath industry. To be considered for this program, all applicants must present valid proof of their active business entity.

Within the scope of fostering transparency and fairness, Blue Ribbon Millwork retains the authority to assess the eligibility of each applicant based on the information provided during the application process.

We emphasize that Blue Ribbon Millwork reserves the prerogative to alter any or all aspects of the program at any given time, without necessitating prior written notification. Additionally, please be aware that contractor accounts hold the potential for reclassification at any juncture. Should any inquiries arise pertaining to program terms, conditions, or eligibility, we encourage you to direct them to info@blueribbonmillwork.ca Please take note that the Contractor Program cannot be combined with other overarching advertised promotions. Any promotions that are publicly advertised will not extend to the contractor customer groups, unless explicitly stated otherwise. It is of paramount importance to understand that, despite distinctions among customer groups, including contractors, all parties remain subject to the comprehensive general terms and conditions that govern Blue Ribbon Millwork's operations. Your engagement with us within the Contractor Program reflects your acknowledgment and adherence to these regulations.

Promotion Guidelines

At Blue Ribbon Millwork, we extend a variety of sales, promotions, and coupon codes to enhance your experience. It's important to note that these offerings are subject to alteration without prior notice and are exclusively applicable to fresh transactions conducted through our publicly accessible website.

Kindly be advised that these promotions are not applicable to past purchases or in conjunction with any other ongoing offer. We do advise you to be aware of any supplementary exclusions that might apply based on the specific promotion.

In some instances, our sale promotions and coupon codes might encompass certain limitations. Depending on the nature of the promotion, specific restrictions could come into play. Additionally, certain minimum purchase thresholds might be necessary to validate the coupon code's applicability. Our primary goal is to provide you with a seamless shopping experience while ensuring that the promotions enhance your value.

Shipping Policy

Shipping Guidelines

At Blue Ribbon Millwork, we do not directly handle delivery services. However, we understand the importance of a seamless delivery process for our clients. If you require delivery services for your order, we are more than willing to assist you in locating a reputable third-party company to fulfill this need. Please be aware that any costs associated with shipping and delivery will be the responsibility of the client. Payments for these services should be made directly to the chosen third-party shipping company. While we do not provide direct delivery services, our commitment to your satisfaction remains unwavering. If you decide to proceed with a third-party delivery option, we are here to support you every step of the way to ensure a smooth and hassle-free experience. Once your cabinets have been dispatched from the manufacturer and are en route to the final mile terminal responsible for in-home delivery, you will receive an email notification. Subsequently, upon the cabinets' arrival at the terminal, you'll receive an automated text alert followed by a call within 24 hours to schedule the in-home delivery. Please note that standard messaging rates may apply. It's important to understand that the delivery appointment cannot be scheduled until the cabinets are physically received by the terminal. The specific delivery dates will depend on the local terminal's operational schedule. To minimize any inconvenience, deliveries are organized for the earliest available dates.

To ensure a smooth delivery experience, we recommend adhering to the designated timeframes. Should you be unable to accept the delivery on time, kindly note that you will be responsible for any daily storage fees incurred. The day or night before the scheduled delivery, you will receive an automated call providing you with a 4-hour delivery time frame for the following day. Moreover, on the day of delivery, the driver will contact you approximately 30 minutes to an hour before arriving at your residence to confirm the imminent arrival of the delivery truck. The delivery team is tasked with transporting the cabinets to the first dry area within your home. They will not open the boxes unless there is evident external damage that necessitates inspection. Please note that delivery days may vary depending on your location. Deliveries are conducted on specific days of the week according to the availability of our trucks. Should you require information regarding delivery days in your area, our customer service team will gladly provide you with the relevant details.

Designating a Pickup Contact

Should you opt for in-store pickup, you have the option to designate a third party to collect your order on your behalf. To proceed with this, you will need to furnish the third party's name and email address. Please be aware that specific products and payment methods might not be eligible for pickup by a third party. In such cases, the authorized third party will be required to present a government-issued photo ID along with the assigned order number to facilitate the pickup process. It's important to note that any actions taken by the designated third-party post-pickup are beyond the purview of Blue Ribbon Millwork's responsibility. Your satisfaction and the secure retrieval of your item(s) remain our priority. To ensure a smooth pickup experience, we recommend adhering to the designated timeframes. Should you be unable to pick up on time, kindly note that you will be responsible for any daily storage fees incurred.

In-Store Pickup

Blue Ribbon Millwork extends the convenience of in-store pickup for a wide range of products available through our Online Store. The designated individual for pickup can only be you or an authorized representative as designated by you. To facilitate the pickup process, a government-issued photo ID and the corresponding order number will be required.

Rest assured, Blue Ribbon Millwork will promptly notify you when your order is prepared for pickup and provide the specific deadline by which you're expected to retrieve your items. To further ensure your convenience, we will send timely reminders as needed, so you can manage your schedule accordingly. In the event that your order remains unclaimed, Blue Ribbon Millwork reserves the right to cancel it.

Holiday Season Ordering Advisory

During the festive holiday season, cabinetry orders made may encounter extended lead times beyond what is typically anticipated. This is primarily attributed to potential restrictions in shipping and scheduling. Your patience and understanding are greatly appreciated as we work diligently to navigate these challenges and ensure the best possible service during this joyful period.

Revised Order Process

Following the completion of claim processing, all duly verified claims will be prepared for shipping within a timeframe of 10-15 business days subsequent to the claim's finalization. It is of paramount importance to note that all claims must be diligently forwarded to our dedicated Customer Service team, accompanied by the requisite photographs and pertinent details. We extend the privilege to our esteemed registered users to employ our streamlined Online Claims tool, accessible by simply clicking here claim form. For further elucidation, we recommend consulting the comprehensive information available on our replacements page.

In the subsequent stages, the replacement orders are orchestrated for delivery or pickup.It is imperative to comprehend that the designated delivery carrier will not undertake the task of transporting cabinets into your dwelling or engaging in material removal. Consequently, the onus of unloading the cabinet boxes falls upon the customer. As you embark on this replacement journey, it is prudent to acknowledge that certain limitations may apply. We encourage you to acquaint yourself with these particulars to ensure a seamless and hassle-free replacement process.

Client-Arranged Third-Party Delivery and Shipping Blue Ribbon Millwork does not directly handle delivery services. However, if you opt to engage a third-party delivery company, please be guided by the following General Shipping Policies:

Recipient Age Requirement: During the delivery process, it is imperative to have an individual who is at least 18 years old present to accept the cabinets.

Receiving Space Preparation: Before the delivery, it is your responsibility to ensure that a suitable area is ready to accept the cabinets. This area must be clean, dry, and adequately sized to accommodate all cabinets. The delivery company will not assist in clearing space for the cabinets.

Unpacking and Inspection: Kindly note that the driver will not unpack the cabinet boxes due to time constraints. However, should any cabinet box appear to be damaged, you have the option to request the removal of the cabinet from the box for further examination. It's important to understand that the driver is not responsible for disposing of any packaging materials.

Shipping Delays: While Blue Ribbon Millwork endeavors to ship all orders promptly, we cannot assume responsibility for delays caused by manufacturing issues or unforeseen circumstances beyond our control.

Third-Party Shipping Companies: Some items may be shipped using third-party shipping companies (such as Saia, FedEx, National Freight Carrier, etc.), which operate independently of Blue Ribbon Millwork. Only the requisite customer information will be shared with the shipping company. Shipments are directed to a single customer at a single location within Canada.

Delivery Attempt and Notifications: Deliveries encompass a single attempt by the shipping company to deliver the product to the designated recipient. All relevant shipping notifications will be communicated via email. In cases where the customer is unable to receive the order, leading to the product becoming undeliverable under any circumstances, any extra shipping and handling charges will be the customer's responsibility.

Delivery Limitations and Rescheduling: The delivery of your order may be subject to limitations based on location or other factors. We retain the right to modify delivery methods and carriers if necessary. If scheduled delivery cannot occur due to factors like inclement weather or vehicle issues, the delivery agent will get in touch to reschedule. It's crucial to understand that Blue Ribbon Millwork cannot be held responsible for any lost time or wages due to shipping delays. Receiving Guidelines

PRIORITIZE YOUR ORDER'S COMPLETENESS. It is imperative that you meticulously examine your order to ensure its comprehensiveness. The onus lies with you to verify that all items listed on the order sheet/packing list are accounted for upon delivery by the designated shipping company. For items that are absent or visibly damaged, it is essential to distinctly mark these occurrences on the driver's documentation. Procuring a copy of the Bill of Lading that bears both the driver's and your signature is crucial in this process. It's essential to recognize that the Bill of Lading, constituting the driver's paperwork, indicates the quantity of cartons rather than the specific item count. It is incumbent upon you to cross-verify the receipt of all items mentioned in the order prior to endorsing the paperwork with your signature. Upon the successful reception of all boxes, we urge you to endorse the driver's paperwork accordingly. It's paramount to understand that once you acknowledge receipt of all cabinets by signing off, Blue Ribbon Millwork relinquishes responsibility for any missing items. Your vigilance in this phase ensures a seamless transition and optimal customer satisfaction.

Missing Items Protocol

ENSURE COMPLETE RECEIPT OF ALL ITEMS. Prioritize a thorough inspection to verify the absence of any visible damage to the boxes and confirm the reception of all products in the presence of the designated carrier representative. Should you identify any items missing from the shipment, it is imperative to document this discrepancy in written form on the provided paperwork, with the carrier as a witness. Ensure that the driver countersigns the document. Swiftly notify Blue Ribbon Millwork of this matter through our designated claims form.

It is essential to emphasize that Blue Ribbon Millwork cannot assume responsibility for any missing items unless they are unequivocally marked on the Bill of Lading (the paperwork) that you endorse with the driver's signature. By signing and accepting the delivery, you are explicitly acknowledging that you have received all items from your order, except for any back-ordered items for which prior notification has been provided. Kindly note that certain items might be consolidated within a single box (e.g., trim, molding, toe kicks). Exercise diligence in inspecting the boxes to ensure that all components are accurately accounted for. Your attentiveness to these details is instrumental in safeguarding a seamless and satisfying customer experience.

Damage and Defect Handling Guidelines

In the presence of the carrier representative, conduct a comprehensive inspection of all boxes for visible damage. Keep in mind that the carrier might not wait for every box to be opened. If you identify any visibly damaged or defective items within the shipment, it is crucial to record this observation in writing on the Bill of Lading (driver's paperwork) while in the carrier's presence. Additionally, promptly report the issue to Blue Ribbon Millwork through our dedicated Claims Submission Form.

Please be aware that Blue Ribbon Millwork cannot assume responsibility for loss or damage that occurs during shipment once you have provided the carrier with a clean receipt. It's important to note that any damages incurred during the delivery process are not covered under the warranty.

For damages that are visible upon delivery, it is necessary to include these on the bill of lading (driver's paperwork) at the time of delivery. Subsequently, all corresponding claims must be communicated to Blue Ribbon Millwork via our Claims Submission Form, accompanied by relevant information and images documenting the damage. Please note that claims will only be entertained with the appropriate paperwork bearing the signatures of both you, the consumer, and the carrier representative. In cases of concealed damage, these instances must be reported within 3 days following product delivery. Similar to visible damage claims, all concealed damage claims should be communicated to Blue Ribbon Millwork via our Claims Submission Form, substantiated by relevant information and accompanying images depicting the damage. To facilitate the claim process, clear photographs illustrating the damage or defects are mandatory. For claims involving cabinets or cabinet accessories that have already been installed, kindly note that such claims will not be accepted, or replacements provided. It is essential that photographs be taken before any cabinets or parts are installed. Any product verified as legitimately defective will be dispatched at no additional cost to you. Should you have inquiries or concerns, please don't hesitate to reach out to us at 780 455 7251 Your satisfaction and peace of mind remain our top priorities.

Cabinet Component Substitutions

Substituting cabinet components necessitates adherence to our production procedures, as both cabinets and their corresponding parts and accessories are custom-crafted items. The replacement process is estimated to take around 10-15 business days for shipment/Pickup.

It's important to clarify that Blue Ribbon Millwork exclusively replaces the damaged components of the cabinet. If a singular door or drawer requires replacement, the entire cabinet will not be substituted. Please be aware that the assembly of the new component is not within the purview of Blue Ribbon Millwork's responsibilities.

Additionally, any supplementary fees incurred in relation to the replacement process lie outside the scope of Blue Ribbon Millwork's responsibility. Your understanding of these conditions contributes to a seamless and transparent experience.

Return, Cancellation, and Error Management Guidelines

Please note that Blue Ribbon Millwork does not facilitate RETURNS for kitchen cabinets, cabinet parts, or accessories. Every cabinet order is meticulously customized for each individual customer, rendering it unique to their specifications. As a result, Blue Ribbon Millwork does not entertain order cancellations or accept product returns. Consequently, we urge you to exercise thorough diligence when reviewing and confirming your orders. While our complimentary design services are extended to enhance your purchase experience, it's important to underscore that Blue Ribbon Millwork does not bear any responsibility for design-related matters.

In the event that an error is encountered during the checkout process, you have the option to promptly reach out to Blue Ribbon Millwork via email at info@blueribbonmillwork.ca in an effort to rectify the situation. However, please be aware that Blue Ribbon Millwork reserves the right to exercise discretion in evaluating and possibly denying such requests. Our intention is to uphold fairness and transparency throughout these processes.

Hardware Policies

Comprehensive Guidelines

At Blue Ribbon Millwork, we prioritize your convenience. Our hardware items are dispatched within 3-7 business days through dependable carriers utilizing ground shipping/Pickup please be aware that a shipping fee will apply. In instances where certain items are unavailable in our inventory, rest assured, we have a seamless solution. We will arrange for direct shipment from the manufacturer to your doorstep. Please factor in an additional 3-7 business days for a comprehensive shipping timeline that accommodates this process.

The realm of manufacturing sometimes brings forth changes, and items can be discontinued without our prior knowledge. If you find yourself ordering an item that falls within this category, you need not worry. Blue Ribbon Millwork will promptly refund your entire purchase amount, and you will be notified of this development via email. Embracing your busy schedule, we've ensured that your presence is not mandatory for the delivery. Feel at ease knowing that the order will be efficiently managed without requiring your immediate attention. Kindly note that Blue Ribbon Millwork products, while of high quality, are not subject to return or refund. We appreciate your understanding of this policy, which is designed to ensure your satisfaction in a transparent manner. In the event of any missing or damaged items, prompt communication is crucial. We encourage you to report such occurrences within 3 business days of receiving the order. This collaborative approach allows us to address your concerns swiftly and effectively. Once the wheels of processing are set in motion, we kindly inform you that cancellations cannot be entertained. Your comprehension of this policy supports streamlined order management and a seamless experience.

Sample Door Regulations

A hallmark of Blue Ribbon Millwork is our commitment to expedient service. We value the importance of responsible returns. All doors should be returned in reusable, pristine condition, packaged in the original box. Furthermore, alignment with the invoice inside the box is imperative to qualify for a comprehensive refund. Should you opt to return your sample door within 15 days from receipt of the order, your deposit will be fully refunded. Once an order has commenced its journey, cancellations cannot be entertained. We thank you for your understanding of this policy, designed to facilitate a seamless order process and client satisfaction.

Cabinetry Paint Disclaimer

We urge you to consider the inherent nature of wood – a living material that possesses the capacity to expand and contract. This natural phenomenon holds true for painted cabinetry, and as a result, it may lead to the formation of open joints within the painted finish. It is paramount to recognize that open joint lines are not indicative of a defect. In fact, these lines are widely accepted as part of the kitchen cabinet industry's norm. Interestingly, some individuals even perceive joint lines as an aesthetic enhancement to painted cabinets. While the painted finish maintains its protective role over the surface, it's important to underscore that the structural integrity of the joint remains unaltered. Furthermore, it is worth noting that these characteristics are shared across all manufacturers of painted all cabinets, and Blue Ribbon Millwork is no exception. The expansion and contraction of wood may exhibit variations from cabinet to cabinet. This holds true even within the same cabinet, where joints may manifest distinct behaviors. In certain instances, joined wood may present no visible joint lines. Alternatively, some joints may offer subtle visibility, while others may display more pronounced joint lines. It's also essential to consider that repeated impacts from routine usage can contribute to the emergence of joint lines. It's prudent to exercise care, as exposed open wood joints are susceptible to damage when subjected to prolonged water exposure or heavy moisture. Consequently, we encourage the prompt removal of excess moisture from cabinet surfaces to ensure their longevity. Discoloration is an aspect to keep in mind, particularly for lighter-colored paints. Airborne particles such as those stemming from cooking, grilling, tobacco smoke, fireplaces, or candles can potentially lead to discoloration. The impact of prolonged exposure to natural or artificial light should also be acknowledged, as it can subtly modify the finish color. Moreover, moisture has the potential to influence finish discoloration.

By acknowledging these factors, you empower yourself with the knowledge required to effectively preserve and appreciate your painted wood cabinetry from Blue Ribbon Millwork.

Pricing Notification

In alignment with our commitment to transparency, it is important to acknowledge that Blue Ribbon Millwork retains the prerogative to modify pricing at any time, without prior notice. It's noteworthy that pricing alterations will not affect products that have been duly paid for and are in the process of being prepared for delivery.

At Blue Ribbon Millwork, we provide a selection of trusted payment methods to accommodate your preferences. We are pleased to accept Visa, MasterCard, Discover, American Express, PayPal, PayPal Credit. Failure to adhere to this timeline will result in the automatic cancellation of the order, rendering the shopping cart price invalid. Our aim is to facilitate a seamless and secure payment experience for all our valued clients.

Unbeatable Price Assurance (Best Price Guaranty)

At Blue Ribbon Millwork, our unwavering commitment revolves around providing our cherished customers with unparalleled value. Should you come across a lower advertised price on a product of comparable quality from a competitor, we pledge to go above and beyond by reducing that price by an additional 5%.

To initiate the Best-Price assessment, a simple email to info@blueribbonmillwork.ca is all it takes. In the email subject line, kindly use “Best Price Guarantee” for easy identification. The email should include an itemized and comprehensive quote, encompassing product details, shipping, handling, and delivery charges, along with the cabinet brand and estimated delivery timeframe. To ensure the validity of your request, please bear in mind that only printed quotes will be eligible for consideration. Quotes dated within the last thirty days will be eligible for review if no specific effective date is specified.

Quality Assurance Commitment

Blue Ribbon Millwork, with an unwavering commitment to excellence, hereby extends a warranty to the original purchaser, applicable exclusively for residential applications. This warranty stands as a testament to our assurance that all items are crafted with the utmost precision and integrity, free from defects in both material and workmanship. The warranty duration spans as long as you own the home, commencing from the date of delivery. It is important to acknowledge that the assessment of whether the product is repairable or replaceable is within the jurisdiction of Blue Ribbon Millwork. However, please note that this warranty does not encompass labour costs associated with the removal or replacement of the new product.

It's crucial to recognize that the scope of this warranty does not extend to defects arising from factors such as improper handling, storage, installation, assembly, product modifications or alterations, exposure to extreme temperatures, deliberate damage, fire or water, natural occurrences, abrasive chemicals, inadvertent misuse, or the inevitable effects of normal wear and tear.

Given the natural essence of wood, it's integral to accept that cabinets may exhibit variations in texture, color, and wood grain. These subtle transformations over time are intrinsic to wood's inherent nature and are not encompassed by the Blue Ribbon Millwork warranty program.

For unfinished products, we take meticulous steps to ensure pre-sanding and preparation for finishing. However, depending on the finish application or at the discretion of the finisher, additional surface preparation may be recommended or desired. We strongly advise consulting the manufacturer of your chosen finishing product (paint, stain, etc.) for guidance on optimal preparation. It's noteworthy that surface scratches, minor dents, or wood defects will not fall within the purview of our warranty, as the final sanding and finish coatings are designed to address these minor imperfections. Consequently, the onus lies with the customer to diligently undertake proper sanding and the meticulous application of all finishes. For any warranty claims, a comprehensive Claims Submission Form must be submitted, complete with detailed descriptions of the defects along with accompanying photographs. Following the submission of your claim, Blue Ribbon Millwork will undertake a thorough review within a span of 7 business days. Upon diligent assessment, and at our discretion, we will determine whether repair or replacement of the defective product is warranted. In the event that a valid claim is approved. Our warranty is a testament to our commitment to crafting exceptional products and ensuring your satisfaction with every Blue Ribbon Millwork purchase.

Jurisdiction and Legal Framework Upon engaging with any services offered by Blue Ribbon Millwork, you hereby acknowledge and consent to the application of the laws of the province of Alberta, Canada. This choice of legal framework, irrespective of conflict of laws principles, shall exclusively govern these terms of use and any potential disputes that may emerge between you and Blue Ribbon Millwork. In the event of any disputes, they shall be brought forth in the jurisdiction of Alberta, adhering to the laws of Canada.

Client Support

Your satisfaction is our priority, and we're dedicated to being here whenever you require our assistance. Explore our comprehensive information on warranties, returns, and the process of lodging claims to ensure your experience remains exceptional.

Submit A Claim

At Blue Ribbon Millwork, our utmost dedication to quality packaging aims to safeguard your order throughout its journey. Yet, occasional transit mishaps cannot be entirely prevented. Upon receiving your order, we advise a thorough inspection to rule out any unforeseen damages during transit. In case replacements are warranted, kindly utilize the button provided below to Initiate a Claim. It's essential to include each SKU and its corresponding photo depicting the damage. With this information in hand, we will collaboratively engage with the manufacturer to facilitate the replacement of the damaged cabinet or part. Submit Claim Form.

Warranties

At Blue Ribbon Millwork, we are committed to the enduring quality of our offerings, underpinned by a 10 YEARS warranty. Should you encounter a situation warranting a claim under our warranty, kindly reach out to info@blueribbonmillwork.ca Furnish us with a comprehensive account and photographic evidence of the product's imperfections. Within a span of 7 business days from the receipt of your email, we will apprise you of our verdict concerning the necessity to repair or replace the faulty item. In the event of an approved claim, For a more comprehensive understanding of your product's warranty, we urge you to peruse our stipulated terms.

Returns

At Blue Ribbon Millwork, our commitment to crafting tailor-made excellence extends to each cabinet and part we offer. Regrettably, due to the customized nature of our products, we are regrettably unable to facilitate returns on any items within our inventory. For a more comprehensive insight into the specifics of your product's warranty, we encourage you to delve into our comprehensive terms.

Our Contact Informations

Enhanced Online Accessibility

At Blue Ribbon Millwork, we're dedicated to forging an inclusive shopping journey for every single one of our valued customers. With this objective in mind, our website has been meticulously tailored to adhere to the paramount standards outlined. With the aim of catering to a diverse spectrum of individuals with varying abilities, our website incorporates an array of features that seamlessly integrate with an array of assistive technologies currently accessible. Your experience remains at the heart of our initiatives as we strive to ensure a comprehensive and accessible online space.

Enhanced Accessibility Initiatives:

Blue Ribbon Millwork is committed to bolstering website accessibility to ensure a seamless experience for all our visitors. With this commitment in mind, we have implemented a series of innovative features that transcend traditional boundaries and empower inclusivity.

Our accessibility enhancements encompass: Comprehensive alternative text descriptions for images and other non-textual elements. Informative title attributes that provide insights into link elements potentially leading to new browser windows. Thoughtful structural markup that defines headings and lists, facilitating better page comprehension. Seamless association of forms with accompanying labels, enhancing usability for all users. Thorough association of data cells within tables with their corresponding headers. Implementation of JavaScript, style sheets, and alternative technologies to augment site usability. As the foremost destination for top-notch kitchen and bathroom cabinetry, Blue Ribbon Millwork is steadfast in its pursuit of an optimized website experience. This page will undergo regular updates as we continuously strive to elevate the accessibility experience for our diverse community of customers.