This Comprehensive Privacy Policy Details Blue Ribbon Millwork's (hereinafter referred to as "BRM," "The Company," "We," "Us," or "Our") Data Collection and Utilization Procedures Concerning Individuals (hereinafter referred to as "Users" or "You") Accessing and Interacting with Our Online Platform (hereinafter referred to as "Platform"). Safeguarding Your Privacy Is Our Foremost Priority, and We Are Committed to Safeguarding Your Personal Information. This Document Provides an Elaborate Overview of the Kinds of Information We Collect, How We Employ and Store This Information, and the Stringent Security Protocols We Implement to Guarantee Its Protection.
Table of Contents
1. User Consent
• Consent to Data Collection and Utilization
2. Minors and Children
• Platform Age Restriction Policy
3. Crossborder Transfer of Information
• International Data Transfer and Privacy Regulations
4. Key Definitions
• Clarification of Terminology
5. Scope of Privacy Policy
• Extent of Privacy Protection
6. Information Collection Practices
• Methods of Information Gathering
7. Mechanisms for Data Collection
• Tracking Technologies and Data Acquisition
8. Utilization of Collected Data
• How We Employ the Information We Gather
9. Disclosure and Sharing of Information
• Entities With Whom We Share Your Data
10. Advertising Preferences
• Managing Your Advertising Choices
11. User Privacy Options
• Choice Regarding Your Data Privacy
12. Access and Deletion Rights
• Your Control Over Your Personal Information
13. Security Measures and Data Retention
• Our Commitment to Data Security
14. External Links and Third-Party Services
• Navigating External Sites
15. Contacting Our Privacy Team
• How to Reach Out for Privacy-Related Concerns
Consent Minors and Children Cross border Transfer of Information Definitions Scope Collection of Information Means of Collecting Cookies and Other Technologies Use of Information Disclosure of Information Advertising Choices Privacy Choices Right to Access or Delete Information Security; Information Retention Links to Third Party Sites or Services Contact Us
1. Consent By accessing and using our Platform or providing information to us, you consent to the collection and use of your information as described in this Privacy Notice.
2. Minors and Children Our Platform is not intended for minors, and we do not knowingly collect personal information from individuals under the age of [age]. If we become aware of any such information being collected, we will promptly delete it from our records.
3. Cross border Transfer of Information As our business is exclusively directed to customers shipping to the contiguous United States of America, the information we collect from users may be processed or transferred to information centers located outside of the participating user’s country. The standards and laws governing personal information protection in these countries may differ from those in your own country. By using our Platform, you agree that your information may be collected, used, and processed in countries other than your location, subject to the information protection rules applicable in those countries.
4. Definitions The term "Platform" encompasses:
Our website(s) is located at www.blueribbonmillwork.com ("Site"). Our blogs ("Blogs"). Our social media presence on Facebook, Instagram, Houzz, YouTube, Twitter, and Pinterest ("Social Media Features"). The HTML-formatted email messages and correspondence exchanged with you. "Content" refers to the information, materials, articles, photos, audio or video recordings, and other content made available to users on or through the Platform.
"Communications" are the emails, text messages, phone calls, or other means through which we interact with users.
5. Scope This Privacy Notice covers our activities on or through our Platform and does not address the information practices of any third party unless specified otherwise.
6. Collection of Information To operate our Platform, deliver relevant content, and manage our business, we collect certain information from users.
Information Collected Automatically
When you interact with our Platform or click on links directing you to it, your browser automatically provides, and we automatically collect and store certain information about your device (computer, tablet, smartphone) and activities. This includes, for example:
Preferences and settings: time zone, language, and character size. Identifiers: IP address; mobile device advertising identifier. Technical information: type of device, operating system name and version, device manufacturer, browser information (type, version), screen resolution. Connection: Internet service provider or mobile carrier’s name, connection speed, and connection type. Information about your use of the Platform: date stamp, URL of the last webpage visited before reaching our Platform, URL of the first page visited after leaving our Platform, pages viewed, time spent on a page, click-through, clickstream information, queries made, search results selected, comments made, search history, type of service requested, purchases made. Payment information: payment history, manner of payment, date of payment, and payment information. Information is collected through cookies, pixel tags, and other technologies. General geographic location.
Information Provided by You
When you interact with our Platform to register, request information, or engage in other activities, you may submit personal information directly tied to your identity, including your Name. Postal, email, or other address. Telephone number (landline and/or mobile). Mobile device ID number if accessing our Platform through a mobile application. Specific activities on our Platform, such as purchases made, sales inquiries, request for assistance, or request for a document. In the case of a job applicant, the information is provided in, or attached to, the job application form.
Communication and Interaction When we send a communication to you or when you access, respond to, or decline to open a communication from us, send us an email or a text, or complete a form to contact us, we automatically collect and store certain information about you, your device, and your activities, such as:
Your name and contact information. The nature and content of the communication sent to, or received from you. The purpose of the interaction and the action we took in response to your inquiry or request. Whether you opened our communication or ignored it. Any action you take upon receipt of such communication or request to receive documentation.
Registered Users If you choose to register with us, you can obtain an account where you can store documents, information, links, and more, as per the Blue Ribbon Millwork Terms & Conditions. During registration, we may request your contact information, such as name, email address, city, state, and country, and you will be asked to choose a password. When you are signed into your account, your activities on the Platform are tracked and associated with your account.
Social Media
Our Platform may include links to Social Media Features hosted by third parties. Your interactions with these features are governed by the privacy policy of the company providing the feature.
Information Obtained from Third Parties
We may obtain information from third parties, such as strategic business partners, service providers, public information databases, or social media services to which our Platform might be linked.
7. Means of Collecting Information We (and our service providers) collect information in various ways, including:
Browsers, which automatically provide information about your device. User activities offline, such as interactions with us by telephone. Third-party databases, such as public records, publicly available databases, joint marketing partners, and third-party providers. Cookies, pixel tags, and other technologies to measure and track user activities on our site and third-party websites. Third-party analytics services, such as Google Analytics, which use cookies and similar technologies to analyze how people use our Platform and compile statistical reports. Browser information, including your IP address, time, and duration of your visit. Job Applicants, through electronic communications and attachments sent to us.
Please see our "Privacy Choices" section for information on how you can block the collection of certain information.
8. Cookies and Other Technologies Cookies, pixel tags, and other technologies are used on our Platform to ensure proper functionality, provide a personalized experience, and enhance user interactions based on their interests.
Cookies
Our cookies enable users to navigate our Platform, identify unique users, collect information about users' interests, choices, and preferences, and improve the Platform's functionality and security. Cookies are used, for example, to:
Recognize users when they visit our Platform and navigate from page to page. Store users' personal settings, such as language and country preferences. Facilitate login for registered users. Gather statistical information about Platform usage. Improve the user experience and display personalized content.
Third-Party Cookies
Some functionalities, performance, and analytics are supported by third-party cookies. These cookies collect and store information about users' devices and Platform usage in aggregate form.
Analytics
At Blue Ribbon Millwork, we utilize various analytics tools, including Google Analytics and other third-party service providers, to collect and analyze data related to the usage of our Platform. This enables us to report on user activities and trends. For detailed information on Google's data practices, please refer to their privacy policy at https://www.google.com/policies/privacy/partners. If you wish to opt-out of data collection by Google Analytics, you can download the Google Analytics opt-out browser add-on from https://tools.google.com/dlpage/gaoptout. Please be aware that we have no control over the privacy policies of third-party analytics services, and we encourage you to review their respective policies.
Disabling Cookies
To disable cookies, please refer to the Help or Settings section of your web browser.
9. Use of Information
In addition to the purposes described elsewhere in this Privacy Notice, Blue Ribbon Millwork uses the information collected from or about users for the following purposes:
Services: Providing the requested product information or services. Fulfilling purchases, and responding to user inquiries, comments, or requests. Offering service and support. Assisting users with issue resolution internally or with our third-party partners.
Business Operations: Sending administrative information to users. Enhancing user experience, personalizing content based on preferences or interests, and streamlining transaction processing. Remembering user preferences, interests, and language settings. Personalizing the online experience. Administering and managing our Platform, diagnosing technical problems, and conducting business operations. Facilitating smooth navigation and browsing on our Platform. Tailoring content presentation based on user preferences and data we possess. Records and Communication:
Maintaining records of contact information and correspondence. Sending marketing information and conducting market research surveys. Engaging in communication with users regarding our activities. Enabling social sharing of content through social media platforms. Facilitating user participation in events and managing associated activities. Job Applicants:
Processing job applications and interacting with applicants. Planning and communicating with accepted applicants for the preparation of their initial days on the job.
Statistics: We may analyze aggregated and anonymized data to gain insights into user behavior and preferences, optimizing marketing and advertising efforts. For example, we may compile statistics related to user interests and preferences without identifying specific individuals.
Aggregate Profiles: We may generate non-identifying and aggregate profiles based on user-provided information to promote relevant advertisements or products on our Platform.
Security and Fraud Prevention: User information is used for information analysis, audits, security and fraud monitoring and prevention, improving our Platform, identifying usage trends, evaluating promotional campaigns, and expanding our business activities.
Device Information: Information about users' devices is used to ensure proper functioning and optimization of our Platform for their specific devices. We may utilize IP addresses to approximate user locations, calculate usage levels, diagnose server issues, detect fraud and spam behavior, and administer the Service.
10. Disclosure of Information
To operate our business and provide our Platform, we may share user information with third parties. While we do not control the actions of these third parties, we ensure that they handle user information in accordance with their own privacy policies.
Service Providers: We share information with service providers who assist us in advertising, hosting, information analytics, IT infrastructure, order fulfillment, shipping, delivery, auditing, and related activities. We only provide them with the information necessary to perform their designated functions.
Social Media Networks: Our Platform includes links to third-party websites or services, where users can post or share comments. If users connect their Blue Ribbon Millwork account with their Third-Party Service account, they authorize Blue Ribbon Millwork to share information with that third party, subject to the third party's privacy policy. Please be aware that comments shared on Third-Party Services may become public.
Payment Processing: When users make purchases using credit cards, we do not have access to, nor retain, any payment card information. Payment information is immediately transmitted to our payment processing provider through an encrypted gateway. We retain only the user's name and contact information for order processing and record-keeping purposes.
Fraud Prevention and Legal Rights: We may disclose user information if necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity, protect the safety, rights, or property of Blue Ribbon Millwork or its users, address misuse of the Platform, exercise legal rights, defend against legal claims, or comply with law enforcement requests.
Corporate Reorganization:
In the event of reorganization, sale, merger, joint venture, assignment, transfer, or other disposition of our business, assets, or stocks, we may transfer user information to a third party. Transferred user information will be subject to the policies described in this Privacy Notice, unless otherwise stated by a bankruptcy or court order.
Aggregate or Statistical Information: We generate aggregated or statistical information about Platform usage to analyze trends, improve services, and support strategic decisions. This information does not identify individual users and may be shared with third-party consultants or advisers for research purposes.
11. Advertising Choices Interest-Based Advertising: Information collected about a user's activities on our Platform or across the Internet may be used to create an assumed profile of the user. To achieve this, our service provider may place a unique cookie on the user's browser or use pixel tags. Users can obtain more information about interest-based advertising and their choices by visiting http://www.aboutads.info or https://www.networkadvertising.org.
Opt-out of Interest-Based Advertising:
Users can opt out of receiving targeted online advertising from advertising networks, including those on our Platform, by using the services provided by the following websites:
Digital Advertising Alliance (http://www.aboutads.info/consumers) Network Advertising Initiative (https://www.networkadvertising.org/choices/) Please note that opting out through these websites may require specific tracking opt-out cookies. Changes in computers, browsers, or clearing browser cookies may affect the opt-out status.
Analytics Companies:
Information collected by Google Analytics is transmitted to and stored by Google as per its privacy practices. To learn more about Google's privacy practices and opt-out of Google Analytics, please visit https://support.google.com/analytics/answer/6004245 and https://tools.google.com/dlpage/gaoptout, respectively.
12. Privacy Choices In addition to advertising choices, users have various other options concerning their information:
Electronic Communications: Users can unsubscribe from commercial electronic communications by clicking the "unsubscribe" link in the received communications or managing their newsletter preferences in their Blue Ribbon Millwork account.
Canada Residents: Canada residents have additional rights and disclosure requirements, including:
Direct Marketing: We do not share users' information with third parties for direct marketing purposes. Do-Not-Track: We have not developed features to respond to browser-initiated Do Not Track signals in response to California law.
13. Right to Access or Delete Information: Users can review, modify, or suppress their personal information collected by us. To exercise these rights or make requests related to personal information, users can update their account information online or contact us using the information in the "Contact Us" section of this Privacy Notice.
14. Security and Information Retention: At Blue Ribbon Millwork, we are committed to safeguarding user information by employing reasonable technical, organizational, and administrative measures against unauthorized access, unlawful processing, accidental loss, destruction, or damage. We believe these measures align appropriately with the nature of the information under our custody. Access to user information is restricted to employees and third parties who require such access to perform their designated job responsibilities. We take steps to ensure the reliability, accuracy, completeness, and currency of all processed information, as necessary for its intended use. However, it is important to note that no information transmission over the Internet, nor any security or storage system, can be guaranteed to be 100% effective or completely secure. Consequently, we cannot provide an absolute assurance of the security of any information collected or received from users. Should you suspect any compromise to the security of your interactions with us (e.g., unauthorized access to your account), or if you believe someone else is using your account, we urge you to promptly inform us by contacting the relevant channels provided in the "Contact Us" section of this Privacy Notice.
We will retain your personal information for the duration required to fulfill the purposes outlined in this Privacy Notice unless extended retention is mandated by applicable law.
15. Links to Third-Party Sites or Services The Platform may include links to websites or services not owned, operated, or controlled by Blue Ribbon Millwork. We do not exercise control over, and are not responsible for, the information collection and handling practices of such external websites or applications. The presence of a link to a third party's website, app, or service on our Platform does not indicate our endorsement of the third party's products, services, or information handling practices. Moreover, the privacy practices of those third parties are not covered by this Privacy Notice. As you venture beyond our Platform by clicking on a link or social networking button, we encourage you to be vigilant and review the privacy statements of each website or app you visit.
Contact Us If you have any questions, concerns, or need to communicate with us regarding this Privacy Notice or any matters related to your personal information and privacy, please do not hesitate to contact us through the channels provided in the "Contact Us" section. We are committed to addressing your inquiries promptly and providing the necessary assistance. Contact Us